Links to help lines: I find it complex to report an adverse drug effect. Can anyone help?

To start with, you can ask your pharmacist or a nurse. Some patient organisations working with pharmacovigilance authorities can also explain how to best complete the report.

The European Network of Rare Diseases Help Lines is also trained to respond to any question you may have in this respect. They can even fill in the form for you, by asking you the relevant questions when you call them. This will ensure highest reporting quality by making sure all questions are answered.

Not all Member States have a national help line for rare diseases; however for the following Member States you can contact:






   Information Centre for Rare Diseases and Orphan Drugs: 00 359 32 57 57 97




 Hrvatska Linija Pomoci za Rijetke Bolesti: 08009966




   Maladies Rares Info Services: 01 56 53 81 36 -

   AFM-Téléthon: 0810 811 088


   Telefono Verde Malattie Rare: 800 89 69 49

   Coordinating Centre Rare Diseases Veneto Region: 00 39 049 82 15 700



   Linha Rara: 707 100 200



  NORO Help Line: 40 360 103200

  Myasthenia Gravis Romania: 0744704399



   SIO-Feder: 918 22 17 25


Page created: 08/11/2012
Page last updated: 03/02/2016
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