Patient Partnership Webinar – The Patient Experience: partnering to improve hospital services
Mai 2024
The session will illustrate how patient partnership can be organised to improve healthcare services in hospitals that host ERNs’ Expert Centres, with Joan Vinyets i Rejón, Head of the Patient Experience Area and Jordi Antón, Head of the Paediatric Rheumatology Deparment, at Sant Joan de Déu Barcelona Children’s Hospital (Spain). They will present their Patient Experience programme and showcase how collaboration with patients has contributed to enhance the quality of hospital services. Drawing on concrete examples, they will explain how clinicians, patients, and hospital managers are working to improve patients’ experience with healthcare. Participants attending the webinar will be able to identify collaborative practices with potential for transferability into other HCPs. The webinar will also highlight how such practices may impact the work of the ERNs‘ Expert Centres.
💬Patient Partnership Webinar – The Patient Experience: partnering to improve hospital services
🗓️ 27 June 2024
⏰ 1PM – 2PM CET