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January 2021

Improve our experience of health care!


This factsheet presents the results of the H-CARE Pilot Survey initiated by European Reference Networks (ERNs) GENTURIS, ERKNet, Lung and eUROGEN, and conducted by Rare Barometer.

Using an Patient Reported Experience Measure (PREM) validated for chronic conditions, the Patient Assessment of Care for Chronic Conditions Short Form (PACIC-S), this survey assesses the healthcare experience of 3905 people living with a rare disease and close family members across Europe.

The factsheet presents key findings of the survey, and recommendations to improve the healthcare experience for people living with a rare disease.

Key findings on patients’ and carers’ experience of medical care for their rare diseases

The factsheet is available in 23 languages below.

EnglishIMPROVE OUR EXPERIENCE OF HEALTH CARE!
BulgarianДА ПОВИШИМ УДОВЛЕТВОРЕНОСТТА СИ ОТ МЕДИЦИНСКИ ГРИЖИ!
CroatianPOBOLJŠAJTE NAŠE ISKUSTVO U VEZI SA ZDRAVSTVENOM NJEGOM!
CzechZLEPŠEME NAŠE ZKUŠENOSTI SE ZDRAVOTNÍ PÉČÍ!
DanishGIV OS EN FORBEDRET OPLEVELSE AF BEHANDLINGEN I SUNDHEDSVÆSENET!
DutchVERBETER ONZE ERVARING MET GEZONDHEIDSZORG!
FinnishPARANNA HOITOKOKEMUKSIAMME!
FrenchAMÉLIORONS NOTRE EXPÉRIENCE DES SOINS DE SANTÉ !
GermanUNSERE ERFAHRUNG MIT DEM GESUNDHEITSWESEN MUSS BESSER WERDEN!
GreekΒΕΛΤΙΩΣΤΕ ΤΗΝ ΕΜΠΕΙΡΙΑ ΜΑΣ ΣΤΗΝ ΦΡΟΝΤΙΔΑ ΥΓΕΙΑΣ!
HungarianJAVÍTSUK AZ EGÉSZSÉGÜGYI ELLÁTÁSSAL KAPCSOLATOS TAPASZTALATUNKAT!
ItalianMIGLIORA LA NOSTRA ESPERIENZA SANITARIA!
LatvianUZLABOSIM MŪSU 1 VESELĪBAS APRŪPES PIEREDZI!
LithuanianPATOBULINKITE SAVO SVEIKATOS PRIEŽIŪROS PATIRTĮ!
NorwegianFORBEDRE VÅR OPPLEVELSE AV HELSEOMSORGEN!
PolishCHCEMY POPRAWY NASZYCH DOŚWIADCZEŃ W ZAKRESIE OPIEKI ZDROWOTNEJ!
Portuguese MELHORAR A NOSSA EXPERIÊNCIA EM MATÉRIA DE CUIDADOS DE SAÚDE!
RomanianAJUTAȚI-NE SĂ NE ÎMBUNĂTĂȚIM EXPERIENȚA ÎN CEEA CE PRIVEȘTE ÎNGRIJIREA MEDICALĂ!
RussianУЛУЧШИМ НАШ ОПЫТ ПОЛУЧЕНИЯ МЕДИЦИНСКОЙ ПОМОЩИ!
SlovakZLEPŠITE NAŠE SKÚSENOSTI SO ZDRAVOTNOU STAROSTLIVOSŤOU!
SlovenianIZBOLJŠAJTE NAŠE IZKUŠNJE Z ZDRAVSTVENO OSKRBO!
SpanishMEJORE NUESTRA EXPERIENCIA SANITARIA
SwedishFÖRBÄTTRA VÅR UPPLEVELSE AV SJUKVÅRDEN!

Related publications

Setting standards of care quality! Results of the H-CARE Pilot Survey for the development of a validated scale and of a Common Feedback Mechanism to measure healthcare experience for rare diseases in Europe

Scoping literature review on the healthcare experiences of People Living with a Rare Disease and their family carers (coming soon)